How can we help?
Guides for your gallery, your photos and films, prints, quotes and payments. Search, or pick a topic.
Topics
Your galleryOpen your gallery and find your way around4 guides Favourites & selectionsHeart, make lists, choose photos for editing and leave notes6 guides Films & video reviewWatch your films, approve them or ask for changes2 guides Downloads & sharingSave your photos and films, and share them5 guides Prints & albumsOrder prints, wall art and albums from your gallery1 guide Booking & payingEnquiries, quotes, agreements and invoices4 guides TroubleshootingPasswords, emails that didn't arrive and other problems5 guides
Most asked
- Open your private galleryYour gallery has its own private link. Open it, enter the email address Max Akin Visuals has for you and your gallery password, and press View Gallery.
- Choose your photos for editingIf Max Akin Visuals asked you to choose photos, tap Select on each one. The counter shows how many you've picked; press Submit selection when you're done.
- Download photos (one or all)When Max Akin Visuals allows downloads, use the download icon on a photo, or Download all for the whole gallery as a ZIP file.
- Save favourites and make listsTap ♥ on any photo to save it. Make as many lists as you like (Album, Prints, For Mum…), each with a description, and send a list to Max Akin Visuals when it's ready.
- Approve a film or ask for changesWhen Max Akin Visuals sends a film for review, press Approve video if you're happy, or Request changes and say what you'd like changed.
- Pay an invoiceInvoices open in your browser and show the amount due and how to pay: by bank transfer, and by card when Max Akin Visuals adds a Pay online button.
Still need help?
Message Max Akin Visuals with your name and the gallery or event, and we'll sort it out.